Refund Policy

Our Commitment to Your Satisfaction

At Car Reports Lab, we are dedicated to providing our customers with a comprehensive Vehicle History Report from an Authorized NMVTIS Provider. We understand that circumstances can vary, and we want to ensure that your experience with our services is nothing short of exceptional. That’s why we offer a transparent and hassle-free refund policy to put your mind at ease.

Full Refund Guarantee

We want you to be completely satisfied with your purchase. If, for any reason, you are not content with the Vehicle History Report you receive, rest assured that your money is 100% secured. We offer a full refund within the first 3 days of your purchase.

How to Request a Refund

Requesting a refund is a straightforward process. Simply get in touch with our dedicated support team by carreportslab.usa@gmail.com. They will guide you through the refund request process, making it as simple as possible. We’re here to assist you with any questions or concerns you may have.

Refund Processing

Once you’ve requested a refund, our team will review your request promptly. You can expect to receive your refunded amount within 3 working days. Please note that the time it takes for the funds to appear in your account may vary depending on your payment method and financial institution.

Customer Satisfaction is Our Priority

At Car Reports Lab, your satisfaction is our top priority. We aim to provide you with accurate and reliable vehicle history information. If, for any reason, you are not satisfied with our services, don’t hesitate to reach out to us. We value your feedback and are committed to addressing your concerns.

Your Trust in Us

We understand that trust is essential in every transaction. Our transparent refund policy is designed to build and maintain that trust. We are confident in the quality of our Vehicle History Reports, and we are here to support you if you ever need a refund.

Valid Refund Reasons

You received an empty report
You can’t open your report or receive an error message
You were charged twice for the same report

Invalid Refund Reasons

Inaccuracies in a report
Incomplete report
Untimely report
To submit a refund request please contact us on live chat

Contact Us

For any refund requests, questions, or assistance, please contact our support team at carreportslab.usa@gmail.com. We are here to assist you and ensure your experience with us is as smooth as possible.

Thank you for choosing Car Reports Lab. We look forward to serving your vehicle history needs with the utmost dedication and reliability.